FAQ’s

Home FAQ’s


Five days is the minimum rental requirement. Rentals for less than five days will be charged the five days rate.


The State of Hawaii imposes a surcharge of $3 per day for rental vehicles, along with GET tax (sales tax) of 4.166% on the total rental cost.
A parking fee of up to $15 will apply to after hours airport pick ups and drop offs.


You can make changes to your reservation on the “Manage Reservations” page of our website. This option is available up to 48 hours prior to your arrival.


Our commercial liability insurance meets the minimum requirements of the State of Hawaii and acts as a secondary insurance to your personal auto policy.


Yes, by checking the CDW box during the booking process on our website, you can get full coverage on your rental. The Collision Damage Waiver costs $10 per day and has a costumer deductible of up to $1,000.


This information will be provided in an instruction email you will receive within 12 hours of your arrival date and time.


Park your rental vehicle in the Kahului Airport public parking lot and follow the return instructions found in the vehicle glovebox.


Yes, we except all major credit cards and debit cards.


Call 911 and file a police report. Collect all insurance information from the other party involved in the accident. Then, notify us of the situation and we will respond accordingly.


If you have not purchased our roadside assistance option for an extra $5 per day, we charge a flat fee of $165 for assistance, including tire replacement, jump start and lockout service. Renter will be charged $200 for a lost of damaged key.